Return Policy
Rebel Institute of Health – Return Policy
At Rebel, every product we offer is intentionally selected for quality, performance, and results. Due to the nature of medical-grade skincare and supplements, we maintain a strict but fair return policy to protect product integrity and client safety.
All Sales Are Final
All purchases are considered final sale. We do not accept returns or exchanges on opened or used products.
Unopened Product Returns
We will accept returns on unopened, unused products within 7 days of purchase under the following conditions:
- Product must be in original packaging
- Product must be sealed and untampered
- Proof of purchase is required
Approved returns will be issued as store credit only. No cash or card refunds.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery at office@rebelioh.com
Please include:
- Order number
- Photo of the product and packaging
We will promptly replace the item at no additional cost.
Shipping Policy
- Shipping costs are non-refundable
- Rebel is not responsible for lost or stolen packages once marked delivered
- Please ensure your shipping information is correct at checkout
Medical-Grade Product Disclaimer
Many of our products are considered medical-grade and/or bioactive. Individual responses vary, and we do not guarantee outcomes. We are not responsible for adverse reactions due to misuse or failure to follow recommended usage.
Need Help Choosing?
We strongly encourage you to consult with us prior to purchasing. This ensures you are selecting the right products for your skin, goals, and physiology.
The Rebel Standard
We don’t operate like a big-box retailer. Every product inside Rebel is curated with intention. If you have questions, ask before you buy. We’re here to guide you, not process returns.